The Picnic Basket

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About Us

The Picnic Basket is the 7th PLUS Online Stores website. All our stores offer premium quality products that last. On The Picnic Basket we are proud to feature the full Picnic at Ascot range which we believe is the best quality picnic backpacks available on the market today.

We are a family run firm that enjoys offering a personal, quality customer service. Please feel very welcome to call.

Recent Customer Feedback on PLUS services

"Just to let you know that the Chambray Wine Picnic Basket was delivered to my daughter today, exactly as promised by you, and that she is absolutely delighted with it! I too am delighted with your service - only ordered at the end of the day on Monday and delivered to her by Wednesday lunchtime - can't fault that! Particularly as I had set my heart on this particular basket and it seems that the manufacturer has discontinued it (why?) and that all suppliers are out of stock - until I finally found you that is, thank you!" S. Hasler 08/08/2012

"Thank you very much Laura, I really appreciate this was not your fault, and can't praise you and your team enough for your quality of service, Kind regards" Y. Herrera 02/11/2011

"Dear Laura, Thank you so much! My Zak Designs set arrived in perfect condition. You will be hearing from me soon about my next purchase. Again, it was a pleasure! You helped me tremendously along the way. Y. Garcia-Ojeda - USA

"Just to let you know my order was delivered the following day. The bride and groom to be are over the moon with their wedding present! The picnic bag is lovely:-) - Thank you" L. Clark 27/05/2011

"Thank you so much for for your help with regards to my brother-in-law picnic bag, he loves it. Your communication and service was 1st class. Hope you had an enjoyed festive period." Kind regards J. 11/01/2011

"I am very satisfied! The Package arrived on December 16th. The table was well received and was just as I had expected - made of real wood! It will be a great gift for my son-in-law when we celebrate his 30th birthday. The communication with your company was VERY good! I was well informed about the delivery status and routines, the costs were well explained and the information clear and useful. With best regards", Mats K. Sweden 19/12/2010

"My order arrived on Christmas Eve. With the weather as bad as it was I feel very lucky to have got it... Your customer service was excellent. Your helpfulness on the phone was polite and truthful which is rare these days" Pauline R, 26/12/2009

"Very pleasant, easy service and quick delivery." Nigel M 26/08/2009

"Fantastic service, I'm really pleased" Stewart L 23/12/2008"

"Hi Claire, Thanks for the great service" Jerry 24/11/2008

"It is only when there a problems that you know how good a company is. Fantastic, excellent service. I am really impressed" J Wardle 29/09/2008

"This is the first time I have used your company and I must say I am very impressed with the service. From order to delivery (which was really quick). I will certainly use your company for all my future catering requirements and I have no hesitation in recommending your company to my colleagues in the catering trade and friends." Regards R McKenzie 29/09/2008

"Many thanks for the wonderful service" - Lucy 08/09/2008

"Order has arrived and is fabulous" M Lloyd 02/09/2008

"Thanks again for your prompt and professional communication - if only other firms would learn" - Fergus M 28/08/2008

"You are an angel, Claire. My other supplier let me down and you got my order to me in time for the Wedding. Thank you so, so much" Denise M 24/08/2008

"Thanks for the great service, Dee." Jane 05/08/2008

"Good morning-my orderl arrived yesterday-so swift!! REALLY pleased. Thankyou." Lydia Laurence. 06/08/2008

"Thank you for your excellent service, especially as the order is going to my sister in the UK and I`m in New zealand and there's been a few problems trying to get me on the phone !" Susan 07/08/2008

"I have received my very attractive ceramic spice mill and am pleased to say that it does exactly as you claimed. I was also plesaed to receive it so quickly" Helen G. 02/08/2008

"Dear Dee, Thank you very much for the excellent service!" Natalia 31/07/2008

""Got the order ....took about 24hrs from ordering online to receiving......a quality service...keep up the good work.......cheers....." Campbell F 29/07/2008

"Thanks very much for your help. I really appreciate it. You guys have the best service." Jane 23/07/2008

"Hello Claire. Thank you for your excellent customer service and product.I will not hesitate in using your company again or indeed recommending you to my friends. Best Wishes" Mrs Gould 28/07/2008

"love your website, the only problem was which backpack to choose! The quality of the one I received is great and exactly what I had been looking for. Cant wait to use it, I'm almost tempted to have a picnic in my living room this eveningI appreciated you friendly call to check that I wanted it delivering to work and also how nice the lady was when I called to explain that the napkins were missing. I will definately recommend you to friends and will put you in my favourites." Julia 10/07/2008

"Your customer service and attention to detail are far in excessive of what I could have expected, thankyou" J Scanlon 14/06/2008

"Thank you for my order received yesterday, I appreciated the e-mail and phone call confirming delivery . The only minor concern I had was in the product description both sizes were together and I was concerned I might be ordering both but that was just me. Thank you for your excellent service Kind regards Ken Young" 21/05/2008 Ken Young

"Many thanks for dealing with my first order in such an efficient manner.The ordering process was simple and you emails informative. Delivery was prompt and the goods represented very good value for money. In all a pleasant shopping experience which will put you on the top of my list for my next purchase." M White 29/05/2008

"Great service thanks for all your help.My wife loves the chair. Claire could not have been more helpful. She's a star! Thanks again" Murray MacDonald 30/05/2008

"Order received today, all in perfect condition thank you to the despatch dept,and very quick delivery we are delighted with the product and service.Thank you" George&Carole 28/05/2008

"Thank you to Claire Hodgson for the fantastic customer service I received with my purchase. Claire went to a lot of trouble and I am now completely satisfied, thank you very much..."G Phillips28/04/2008

"Thank you very very much. I am very happy" H Bristow 16/04/2008

"Very efficient service. Outstanding. I really appreciate it" S Carr 16/04/2008

"I was delighted with your service which was incredibly rapid. Within half an hour of placing my order (or less) one of your staff telephoned to confirm that my order was genuine as I had provided a different billing and delivery address. This was very professional.Well done and thank you very much. I don't think I have any suggestions - it was all perfect."E Dunn 08/04/2008

"I am impressed with your speedy interactive service". Diane M, 01/04/2008

"I could not be more pleased either with the product or your service. Both are superb and it is hard to see how they could be bettered." M Alford 14/01/2008

"My item was sent promptly and was very well packed but, best of all, was a terrific bargain." L Sinclair 11/01/2008

"Ordering the product was easy, received a confirmation email shortly afterwards and the pan arrived within the week" S Oatley 10/01/2008

"If I, or anyone I know needs any cookware I will definitely recommend your company." J Nicholson 10/01/2008

"The service over the phone was superb and as promised, I have received my order today which was superbly packaged" W Wildman 13/12/2007

"It's a real shame the purchase didn't work out this time, but you've been a pleasure to deal with and left me with a favourable impression of you and your company" K Garnett 11/12/2007

"Very satisfied. I know I can order something with you and not have to worry about it" J Coleman 11/12/2007

"You have been effecient, courteous and above all reliable. You have made the internet shopping experience a problem free pleasure" E Fearnley 16/10/2007

"My Peugeot mills arrived today as promised. They are beautifully made and work like a dream" B Hart 15/10/2007

"We're very impressed with your customer service. It's been excellent." D Varghese 31/08/2007

"It's an excellent product and speed of service. Very easy to order and I felt secure when shopping." P Lam 24/08/2007

"These pepper mills are the best I've had. Thank you for the excellent ordering system and quick delivery." A Moir 22/08/2007

"What wonderful service ordered on Wed received today Friday." D Hobbs 27/07/2007

"Ordered yesterday, delivered today. I am delighted" K Shrimpton 01/05/2007

"My order arrived yesterday. It was a birthday present for my sister and she was absolutely thrilled." T Fox 15/06/2007

"Thank you for your very speedy and efficient service! I shall certainly be reccomending you to all my friends." S Druce 28/05/2007

"I found your website quite by accident and was very impressed - you beat Amazon for choice and price!!!" J Truscott 24/05/2007

"I was most impressed by your delivery ordered on Monday and delivered on Wednesday mid-morning! Fantastic!!" T Pack 25/04/2007

"Thank you for your prompt attention to my order. I will not hesitate to use your company for future purchases." D Jones 19/04/2007

"Thank you thank you for such a great service. Lovely gentleman on the phone sent a new part for my grinder... new part arrived next day!" P Miron 29/03/2007

"Received the set yesterday. I'm very pleased with them, they feel a good quality item." G Dunn 02/03/2007

"Happy customer, pepper mill arrived a day earlier than expected & was well wrapped." C Clark 01/03/2007

"Prompt delivery, very carefully packaged, and a tip-top product at a good price. What more could you do?!" G Howarth 28/02/2007

"Very professional and extremely efficient" T Mitchell 28/02/2007

"I have just received my order and I am delighted, thank you. Not only are you the cheapest on the web, but the service was first rate, too. Definitely to be recommended." Rhona Dick 15/02/2007

"Thank you so much for my salt & pepper mills which I received safely today. I am delighted with the design and look forward to many years of faithful service from them." Monica Corney 12/01/2007

"Thank you and I congratulate you on your efficient and friendly service." Molly Bowshell 11/01/2007

"Many thanks for your excellent service -put my order in on the 4th and it arrived the following day under 24 hours after ordering. Well Done to you all !!" Shelah Hedger 05/01/2007

"Delighted with your service. The dispatch was highly efficient and the quality of the goods excellent" Lizz Peacock 14/12/2006

"Thankyou so much Claire. It is so rare to get such fantastic customer service - hugely appreciated" Iona Romer-Lee 09/12/2006

"Products and service were perfect. I will certainly use your company again"Michael Romans 25/11/2006

"Excellent service - fast delivery and great product. I would recommend you to anyone" Angi Penneck 16/11/2006

"I was very impressed with your "personal" service when I phoned and by the rapid arrival of the goods. Thanks again."Angela Medland 09/11/06

"I am delighted with the mills and your service. I would certainly recommend your company and site to friends and family."Ewa Gallagher 10/11/06

"Exceptional service and first rate products. Prices very competitive. A pleasure to deal with you."Mike Stokes 13/09/06

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