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Guarantees and Warranties

Guarantees and warranties vary from one manufacturer to another. Here is a complete list of what we currently know to be available. If the brand you are interested in is not listed, please phone and we will investigate further.

Picnic at Ascot (now Ascot Living) offer a lifetime guarantee on all backpacks and coolers.

Concept International offer a 2 year guarantee against manufacturing defects

PLEASE NOTE: None of the warranties cover neglect, normal wear and tear or misuse of the products. They cover defective workmanship and defective materials. So please ensure you follow product care and use guidelines.